Order Fulfillment & Shipping
aka - 'Where's My Shit!'
We ask that you allow us 7-12 business days to get your items ready to ship.
Our products are NOT mass produced. They are all handcrafted by Miss Sha' and Mr. Kelly.
We are one of the few shops that makes nearly every item by hand -
we DO NOT wholesale order from places like Azure Green, etc - we make your product.
If we do not make a product, it is noted on the listing.
When an order is received, it isn't printed until the following morning. We run about 4 days out (normally) on our shipping times.
But sometimes, if we get an influx of orders, we get very busy and it takes longer to get your orders filled.
For example, this past week, we had nearly 250 orders in a 7 day window!
If you need an item quicker, once you place your order, please send an email (firstname.lastname@example.org) or text (318-470-1885 - please DO NOT call) to Miss Sha' with your order number - that way, she can move your order to the front of the stack!
While we make large batches of oils at a single time, they are not individually bottled until your order is placed.
This allows the oils extra time with the original herbals and botanicals - to become as potent and powerful, as possible.
Also, please keep in mind - the stock photos you see on the website are of the first approved sample. The bottle you get will have all the relevant ingredients and the exact same blend - but the overall look/appearance may be slightly different. Cut and sifted herbs may have been obtained from a different supplier, etc. In addition, the process is done by hand, and therefore, no two bottles will be absolutely identical.
The same can be said for our candles. Again, the candles are not poured until an order is placed.
This can mean that candles will not be ready to be removed from their molds for up to 12 hours.
They are hand-cleaned, and blessed, by Miss Sha'.
Then off to Mr. Kelly - who does the packaging.
If you choose a loaded or fixed candle, this requires extra work and energies.
But it ensures that no two candles are exactly alike - Miss Sha' touches each and every candle that leaves her cottage, at least 3 times!
This definitely gives extra energies to your candles. Again, we ask 7-12 business days.
Living in rural Louisiana, the postal service is intermittent, at best.
We ship several times each week, but not every single day. We do it ALL by hand - nothing is pre-made!
If you want pre-made, mass-produced, quick inventory items from an online wholesale store that has no magick to it, at all, then please feel free to shop elsewhere!
Once your item is ready to ship, you will receive an email with a link to the shipping confirmation.
If you did not receive an order confirmation after you placed your order, please be sure to check your spam folders.
Same with shipping confirmations!